Job Postings - Updated  November 22, 2010                 City Year - Director of Talent Acquisition - Sept 21, 2010     City Year - Dir. of Learning and Development - Sept 21, 2010     City Year - Dir. of Compensation, Policies and Workforce Planning - Sept 21, 2010     Health Care Fellowship Opportunity - November 2010     alzheimer's association - Development Officer, Individual Giving - November 22, 2010     Position Description   Development Officer, Individual Giving Alzheimer's Association, Massachusetts/New Hampshire Chapter Full-time (40 hours/week)   Overview: Founded in 1980, the mission of the Alzheimer's Association, Massachusetts/New Hampshire Chapter is to eliminate Alzheimer’s disease through the advancement of research, to provide and enhance care and support for all affected, and to reduce the risk of dementia through the promotion of brain health. The Association operates out of its main office in Watertown, with regional offices in Springfield, Worcester, Raynham, and Bedford, NH. The MA/NH Chapter is a founding chapter of the national Alzheimer's Association.   General Statement of Responsibilities: Reporting to the Vice President of Development, the Development Officer of Individual Giving will play a key role in achieving the goals of the Alzheimer's Association. As a staff member of a comprehensive development program, he/she will work closely with the VP of Development to oversee the implementation of a robust stewardship program designed to engage and retain donors with the capacity to give in the $500 to $9,999 range. Additionally, he/she will maintain an active portfolio of prospects and work closely with the Associate Director of Major Gifts to solicit gifts and implement moves management strategies.   Core Job Responsibilities: Maintain active portfolio of 120 prospects; responsible for identifying, qualifying, cultivating, soliciting, closing and stewarding major gifts donors and prospects; through collaboration with National Planned Giving Officer, identify prospects and market planned giving opportunities. Create and manage cultivation events and coordinate annual recognition reception for Board of Directors and Leadership Council. Increase overall contact with donors; schedule and conduct at least 10 monthly face-to-face meetings with donors and prospects. Conduct research on existing and prospective donors and maintain a tracking system to ensure information is recorded in the donor database and shared as appropriate. Ensure accurate and timely processing and acknowledgement of all major gift donors and prospects; coordinate bonding call program to $100 and above donors. Implement donor stewardship and recognition program for Alois Society Members which includes regular, ongoing substantive communication. Create biannual President’s Message newsletter, research/program reports, and annual donor recognition opportunities (via annual report listing and mailing and on display). Other duties as assigned by Vice President of Development.   Education/Professional Requirements:   Bachelor’s degree required. At least five years related experience, with proven success in fundraising or a related field. Superior communication skills, both verbal and written. Ability to support and articulately promote the mission of the Alzheimer's Association. Proficiency with Microsoft Office applications. Experience with fundraising software, preferably Raiser’s Edge, and donor database applications. Experience with on-line prospect research tools a plus.   Key Professional Attributes:   Must have initiative and be a self-starter, with demonstrated ability to maintain successful teams and collaborations among staff, volunteers and partners. Demonstrated front-line experience and the ability to establish high-level relationships and encourage meaningful and active involvement in the work of an organization. Ability to work effectively with diverse populations. Ability to anticipate, analyze and take advantage of growth opportunities. Ability to prioritize and manage multiple priorities in a fast-paced environment, while adhering to deadlines. Strong and sound decision-making skills and good professional judgment. Occasional evening and weekend work required, as well as ability to travel by personal automobile to meetings. High level of integrity, diplomacy and initiative. Flexible and willing to step in and provide hands-on assistance as needed. Comfort working in medium sized non-profit organizations.   To apply, please send resume by December 10:   Vice President of Development Alzheimer’s Association, Massachusetts/New Hampshire Chapter 311 Arsenal Street Watertown, MA 02472 www.alz.org/manh   or email development@alzmass.org   No phone calls, please.   The Alzheimer’s Association welcomes all qualified applicants. We are an equal opportunity employer committed to diversity in the workplace.   Health Care Fellowship Opportunity I am pleased to announce our new Administrative Fellowship Program for graduates of MBA, MPH, and other health care management graduate programs!  At UMass Memorial Health Care, the largest health care system in Central and Western Massachusetts, we’re invested in developing future health care leaders. We believe every job matters in the care of our patients. That’s why we offer a one-year fellowship program that provides a strong foundation and experiences that better prepare tomorrow’s health care leaders.  Information about the Fellowship can be found here http://www.umassmemorial.org/medicalcenterip.cfm?id=5722   YouthBuild USA Director Green Construction/Green Projects POSITION SUMMARY This position requires proficiency in green building and green rehab techniques including weatherization and energy auditing and experience managing a group of consultants.  The Director must be familiar with green construction, energy efficiency, and renewable energy industries; as well as with energy efficient vehicles and biofuels.  The Director will lead YouthBuild’s nationwide green construction program implementation which includes technical training, housing certification assistance, YouthBuild instructor and student credentialing, and electronic technical assistance and knowledge resource database management with the ultimate goal of employment and leadership opportunities for YouthBuild participants.  Specific Responsibilities: ·        Overall management of the YouthBuild green employment strategy, to include green building and weatherization training, credentialing, housing certification and construction product updates ·        Creating a Green Technical Assistance plan for providing YouthBuild grantees with technical assistance and support in the infusion of green throughout program culture, including a certification plan and plan to monitor and align advanced training with nationally certified competency models or curricula in green jobs skills with community colleges and other training programs ·        Oversight of technology-based resources including webinars, blogs, and postings as resources for YouthBuild grantees including the DOL YouthBuild Community of Practice, the development of a new green building materials and training resource database ·        Developing, responding, and participating in Content Innovation Groups, webinars, chats, and other digital, print and broadcast technical assistance tools ·        Communicating regularly with Project Director, Coaching Director, Knowledge Manager, Electronic Resource Director, and Logistics Director ·        Managing any additional consultants that are hired for full implementation ·        Maintain and strengthen partnerships and networks ·        Represent the Initiative at events and speaking engagements ·        Collect data from sites for reporting and communications purposes in coordination with the Data Services Team ·        Other responsibilities as needed to achieve the Initiative’s Green Construction deliverables by June 2011 Skills ·        Two to three years’ experience working directly with community-based youth development organizations in a technical assistance role ·        Knowledge of green building and green rehab techniques, industries and workforce development strategies ·        Experience managing a group of consultants ·        Bachelor’s degree ·        Strong organizational and interpersonal skills ·        Ability to take initiative and work independently ·        Ability to handle multiple tasks efficiently ·        Ability to meet strict deadlines ·        Strong commitment to high quality, innovative programming for multi-racial, multi-cultural groups of young adults. ·        Excellent written and verbal communication skills ·        Some travel required How to Apply ·        If you are interested in learning more about YouthBuild USA, please visit our website at www.youthbuild.org .  If you are interested in applying for this position, please send your cover letter and resume to: Job Search, YouthBuild USA, 58 Day Street, Somerville, MA 02144 or you may apply on-line @ http://www.youthbuild.org/apply . Please apply by September 20, 2010. YouthBuild USA is an Equal Opportunity Employer M/F/D/V. Family Technical Operations Job Titles Director 1, Technical Operations Hierarchy Level Director 1 Summary Responsible for the delivery of outstanding customer care in all aspects of Technical Operations activities including installation, service, construction, design, materials management, and daily workloads. Provides leadership, strategic direction, and effective coordination of activities in order to ensure market profitability and customer satisfaction. Core Responsibilities - Develops and implements business strategies across the technical operations organization to meet established service metrics and quality assurance goals. Responsible for end-to-end network performance for homes passed and all service delivery and fulfillment services for subscribers. - Establishes and monitors clearly defined key performance indicators (productivity, quality, sales, service rates, etc) for all technical operations personnel to support best in class customer service. Develops and implements strategies to achieve all network, service, new subscriber, and financial goals. - Assures network performance/service level compliance and reporting with federal, state, and local requirements including annual FCC proof of performance and signal leakage. - Leads, directs, and motivates a team comprised of management, exempt, and non-exempt employees. - Participates in the hiring, training, and development of the technical operations staff to ensure that personnel development and company financial goals are achieved. - Partners with Learning and Development to maintain a continuous learning environment for employee skill development and career growth. - Manages the finances of the Technical Operations team, including operating expenses, capital budget, forecasting, and strategic planning for the department. - Develops and maintains strategic partnerships with cross-functional organizations to ensure effective implementation of methods and procedures as well as to identify expedient and comprehensive solutions to customer-impacting issues. - Other duties and responsibilities as assigned. Education Level Bachelors Degree Field of Study Field of Study Certifications Years Experience Generally requires 10+ years related experience Comcast Job Description – Exempt Job Title: Director of Contract Services Department: Construction _____________________________________________________________________________________Position Summary: Responsible for overseeing all third party fulfillment organizations to ensure the delivery of outstanding customer care in all aspects of Technical Operations activities including installation, service, underground replacements, and special projects. Key functions include managing daily workload and closely monitoring quality while maintaining structured financial controls. Provides leadership, strategic direction, and effective coordination of activities in order to ensure market profitability and customer satisfaction. Core Responsibilities: - Establishes and maintains recommended installation standards and practices. Ensures contract firms maintain adherence to all contractual obligations. Works closely with Division and Corporate to ensure that all contractors/vendors meet all Company guidelines for Certificate of Insurances and Company Master Agreements. - Develops and implements business strategies across the contracted technical operations organization to meet established service metrics and quality assurance goals. Responsible for providing outstanding service delivery and fulfillment services for residential and commercial subscribers. - Manages the finances of the Technical Contract Operations team, including operating expenses, capital budget, forecasting, and strategic planning for the department. - Develops and maintains strategic partnerships with cross-functional organizations to ensure effective implementation of methods and procedures as well as to identify expedient and comprehensive solutions to customer-impacting issues. - Leads, directs, and motivates a team comprised of management, exempt, and non-exempt employees to develop and execute overall strategies that will support both residential and commercial initiatives. Practices and ensures Company safety policies and procedures are followed. Minimum Requirements: Education: Bachelor’s degree in Engineering or Finance Certifications Years Experience Generally requires 10+ years related experience Comcast Job Title: Manager Retail Sales   Department: Marketing/Sales Location: Lawrence, MA _____________________________________________________________________________________ Position Summary : Responsible for managing the sales and operations of multiple Retail Stores. Provides daily coaching and direction to a team of sales representatives including exempt and non-exempt employees. Identifies opportunities to improve overall performance and acts quickly to implement effective action plans. Serve as subject matter expert and provides guidance to employees as required. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results, and typically manages one or more groups of professional employees. Recruits and continuously develops a highly-engaged, winning team of Retail Sales Representatives. Provides daily sales leadership to Retail Sales Representatives across assigned stores.   Core Responsibilities - Develops and manages Company sales and profit goals for the retail stores. Develops effective schedules aligned with Company's business needs and ensures that all stores are fully staffed during business hours. - Ensures Sales Representatives are trained and updated on new promotions, products, and corporate initiatives. Collaborates with local Company market leadership to maintain alignment with market objectives and initiatives. - Enforces best-in-class customer experience across all stores in assigned market. - Assesses individual and team performance and provides specific performance improvement plans as needed. - Works with the Company local market leadership to maintain alignment with local market objectives and initiatives. - Collaborates with national retail partners to continuously improve sales, customer processes, and the relationship between the Comcast Retail Sales Representatives and the core staff at the retailer. - Ensures marketing programs and promotions, daily coordination of retail accounts that market the organization's products, and/or selling the Company's products and services directly to the consumer. forecasts revenue and unit numbers. - Develops, plans, and coordinates seminars, sales incentive plans, and other strategies to achieve business unit objectives.   Minimum Requirements: Bachelors Degree or Equivalent Generally requires 7+ years related experience with 4+ years of management experience Strong strategic, analytical, organizational and presentation skills; excellent project management skills; demonstrated team-building skills; proficient with Excel, PowerPoint, MS Word; ability to manage in a fast-paced, ever-changing environment.   Comcast is an EEO/AA/ Drug Free Workplace.   Recruiter: Marc Wilder can be reached at marc_wilder@cable.comcast.com Comcast Job Title: Director, MDU (BULK) Development Sales   Department: Marketing/Sales Location: Lawrence, MA _____________________________________________________________________________________ Position Summary : Responsible for leadership and direction of the Commercial/MDU (Multi-Dwelling Unit) Development Sales unit's efforts to maximize sales revenue and meet corporate objectives. Leads and executes strategies to increase and retain commercial/MDU accounts. Oversees contracts for new and existing accounts and works across units to delivery quality customer service to all accounts. - Develops and oversees the execution of strategies and tactics to improve and secure commercial customer growth in multi-dwelling units. Core Responsibilities - Works with Managers to build and maintain a targeted sales approach by leading in-depth research and analysis of territories. - Oversees contracts including renewals and new contracts. Assists with negotiations when needed. Reviews contacts for accuracy. Ensures right of entry and easement agreements are secured. - Establishes partnerships and coordinates efforts with other internal organizations to ensure maximum effectiveness of the sales organization. Works with audit and direct sales to coordinate audits and maintenance of bulk and individual complexes. - Maintains Company's high level of visibility by ensuring outreach to builders, developers, and the general community. - Develops and manages the annual budget. Collaborates with Managers and Analysts to understand capital needed for business unit activities and operating expenses. - Maintains exceptional knowledge of the industry through strong relationships with key personnel. - Assists in the implementation of new products. - Tracks, measures, and audits team results. Accurately forecasts revenue and unit numbers. - Develops, plans, and coordinates seminars, sales incentive plans, and other strategies to achieve business unit objectives.     Minimum Requirements:   Education Level Bachelors Degree or Equivalent Generally requires 9+ years related experience, including 5+ years of related management and/or supervisory experience. Strong strategic, analytical, organizational and presentation skills; excellent project management skills; demonstrated team-building skills; proficient with Excel, PowerPoint, MS Word; ability to manage in a fast-paced, ever-changing environment.   Comcast is an EEO/AA/ Drug Free Workplace.   Recruiter: Marc Wilder can be reached at marc_wilder@cable.comcast.com Comcast Job Title: Director of Sales Department: Marketing/Sales Location: Lawrence, MA _____________________________________________________________________________________ Position Summary : Responsible for directing the growth and retention of the assigned area subscriber base. Directs the management of a department of Sales Supervisor and Direct Sales Representatives, by ensuring an excellent working environment, maintaining staffing levels, training and motivating the team; - Develops and implements subscriber acquisition programs. Core Responsibilities - Identifies and pursues new business and growth opportunities. Creates and maintains measurement tools to track business growth - Manages small staff of direct reports and relationships with larger group of system level, indirect reports. Manages contract files and customer data bases - Grows residential video, data and voice business. Strengthens relationships with key area developers and property management companies. - Possesses strong knowledge of housing industry, advanced telecommunications services, including internet and digital cable television. - Demonstrates proficient negotiation skills and ability to work with contracts. - Demonstrates excellent communication and financial analytical skills.   Minimum Requirements:   Bachelors Degree or Equivalent Work Experience Generally requires 9+ years related experience, including 7+ years of supervisor/management experience Strong strategic, analytical, organizational and presentation skills; Excellent project management skills; Demonstrated team-building skills; Proficient with Excel, PowerPoint, MS Word; Ability to manage in a fast-paced, ever-changing environment.   Comcast is an EEO/AA/ Drug Free Workplace.   Recruiter: Marc Wilder can be reached at marc_wilder@cable.comcast.com