1. Business Operations Manager (Business Services)
2. Senior Operations Manager (Business Services)
3. Financial Analyst
4. Regional Assistant Marketing Manager

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Regional Assistant Marketing Manager

Working Location: North Reading MA

Reports to Sr. Director Sales & Marketing

Job Responsibilities

The primary objective of the Assistant Marketing Manager is to develop and execute secondary marketing initiatives (Targeted acquisition, targeted upgrade, Pay TV, Ethnic, PPV, and ancillary initiatives). The AMM also supports the Marketing Manager in the development and execution of primary campaign strategies (major acquisition, DTV Upgrade, High Speed Data Upgrade with budgets in excess of $1,000,000) to ensure that unit targets are met for the assigned products, while remaining within a budgeted cost per sale. This position will interface with regional and area senior and marketing management and will present the face of marketing initiatives to other key stakeholders.

• Develop and execute secondary marketing initiatives:
• Create strategy, concept, and framework for the initiative
• Develop a budget (often hundreds of thousands of dollars) and strategic brief
• Develop an offer strategy, partnering with Product Mgmt as necessary.
• Socialize strategy with key stakeholders including senior management
• Partner with functional groups to begin execution
• Guide creative development
• Develop internal communication tools for hand-off to Marketing Ops
• Project manage delivery of initiative to market
• Analyze results and internalize learnings
• Support the development and execution of primary marketing initiatives
• (Play a supporting role in all of the above)
• Develop and maintain expense and programmer co-op budgets, in some cases leading the negotiation efforts to secure coop.

Minimum Requirements

• 4 Year College degree preferred in the field of Marketing or the equivalent in years of work experience
• Possess strong organization, facilitation, and presentation skills.
• Proven leadership and/or team building skills are essential to this position
• Strong written and verbal communication skills
• Excellent organizational skills
• Highly motivated, self-starter that can produce with minimal supervision
• Ability to make decisions and manage projects in a fast-paced, dynamic environment. Analytic skills mandatory.
• Open minded, empathetic, team player, with a healthy combination of humor and purpose
• Proficient with MS Office software (Excel, Word, PowerPoint, Microsoft Project.)

Comcast is an EEO/AA/ Drug Free Workplace

Title Financial Analyst

Job Responsibilities

• Work Schedule Mon-Fri 8:00am-5:00pm
• Analyze and develop reports to assist in the financial planning, budgeting and forecasting process. Identify, research, and recommend process improvements to ensure internal controls and processes support the achievement of operational and financial goals from a region and division perspective.
• Provide and report variance and trend analysis versus budget, forecast, and prior periods through creating and updating spreadsheets.
• Gather and reconcile regional specific data from multiple sources and distribute to appropriate business partners. 20%
• Partner with various teams to identify, present and recommend opportunities/improvements that impact regional performance.
• Support the preparation of the monthly forecast and annual budget.
• Prepare regional financial analysis for special projects on profitability, “what if” scenarios and cost effectiveness using financial modeling techniques.

Minimum Requirements

• College/university graduate with 4 or more years of experience in area of work or has equivalency of work experience.
• Strong professional, communication and organization skills.Ability to multi-task and to communicate both orally and in writing.Ability to work independently but also strong team orientation. Superior analytical problem solving skills and the ability to suggest and implement practical solutions.
• Proficiency with financial software programs especially spreadsheet applications, general ledger applications such as Oracle.

EOE, Drug Free environment

Title: Senior Operations Manager (Business Services)

Working Location MAN28 - North Reading MA

Reports to Title VP Business Services

Schedule: Mon-Fri 8:00am-5:00pm

Job Responsibilities

Assume a leadership role for operational activities within the Business Services department by providing the technical, operational and management support for NNER’s business customers. Act as Liaison between the Business Services department and other Comcast departments and divisions. Build broad consensus for major operational initiatives across the multiple organizations and act as the focal point for related issues.

1. Responsible for ensuring field technical support of Comcast’s customer base served with the following business services: commercial internet, commercial video, and commercial voice services.

2. Manage the process of Field Technical Operations to exceed customer expectations and maintain carrier class standards of network availability, performance and reliability. Manage resolution of operational incidents and issues on a 24-hour basis.

3. Provides leadership to ensure Business Services provides cost effective, high quality network solutions design, customer service and support equivalent or superior to service levels across all Comcast divisions.

4. Works in cooperation with departmental and inter-departmental engineering resources to meet customer network implementation deadlines, and acts as liaison to other Comcast operations organizations.

5. Orchestrates implementation of operations standards to ensure a consistent quality of product.

6. Provides division reporting as required, and initiates analytical tools, processes and outputs to further the successful sales, deployment and support of Business Service’s commercial services. Manage the transition from deployment to operations, ensuring that proper documentation and processes are in place.

7. Supports management directives on all aspects of service deployment, sales and management, while providing key feedback on competitive environments relevant to product marketing and sales. Provides technical sales support, when needed, for customer opportunities, and develop client-vendor SOPs in support of the sales process.

8. Manages, interviews, selects, trains, promotes, schedules, motivates, evaluates and disciplines employees within the Business Services operational support group. Monitors performance, defines goals and recognizes achievements of regional operations staff.

9. Assists in defining training requirements and developing/customizing training curriculum as needed for Business Services operational support group. Ensures the staff has adequate network diagnostic tools, management systems and training to optimize system performance and monitoring.

Punctual, regular, and consistent attendance.

Minimum Requirements Bachelor's degree (B. A.) from four-year college or university; at least 5 years of experience in a high tech environment with three years in a management position; or equivalent combination of education and experience. Experience in supporting operations within a commercial services (business to business) customer environment. Advanced knowledge in multiple disciplines (ISPs, cable, telephony, wireless…).

Title: Business Operations Manager (Business Services)

North Reading MA

Reports to Title VP Business Services

Schedule: Mon-Fri 8:00a-5:00pm

Job Responsibilities

Reporting to the VP of Business Services, this role will function as the financial support resource and liaison. This position will also have overall responsibility for the delivery of outstanding service and support in all aspects of Business Operations activities.

• Responsible for functioning as the liaison with Regional Business Operations to manage the overall financials, including operating expenses, capital budget, forecasting, manpower justification, productivity, sales and strategic business investments.
• Partner with senior management to support business planning and/or operational processes throughout the year.
• Accountable for Monthly P&L variance reporting.
• Work with contacts to establish, track, and analyze key financial and operational performance metrics/procedures to foster process improvement.
• Manage Accounts payable, vendor relationships and purchase requisitions for expenditures.

Minimum Requirements

• Degree in Finance or Business Administration or the recognized equivalent business experience.
• 5+ years of financial management experience in a business operations environment.
• Strong planning, analytical, financial, problem solving, and troubleshooting skills.
• Excellent communication, leadership and development skills.
• Prior experience in effectively developing and implementing strategic organizational objectives.
• Ability to problem solve and prioritize multiple tasks.
• Individual must be highly collaborative and demonstrate strong interpersonal skills.
• Must be able to work under pressure and within exact time constraints.
• Superior mentoring, training and supervising.